FAQ

1. How long does shipping take?
Processing: 1-3 business days (towels, holders); 3-7 business days (cabinets). Shipping: 5-10 days (small items), 7-20 days (cabinets via freight). You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on weight/destination. Bathroom cabinets have separate freight charges. Free standard shipping on qualifying orders.

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. Do items require assembly or installation?

• Bath towels: No assembly.

• Bathroom cabinets: Yes, require assembly and wall mounting. Instructions included. Professional installation recommended.

• Toilet paper holders: Some require wall mounting (drilling); adhesive options available.

5. What types of bath towels do you offer?
We offer cotton, microfiber, and bamboo towels in various sizes (bath, hand, face). All towels comply with 16 CFR Part 1610 flammability standards and FTC Textile Labeling Rules (fiber content, country of origin, care instructions).

6. What types of bathroom cabinets do you offer?
We offer wall-mounted cabinets, medicine cabinets, and freestanding vanities. Cabinets over 27 inches tall comply with 16 CFR Part 1261 (clothing storage units) and include anti-tip devices. Materials: engineered wood (MDF), solid wood, metal.

7. What types of toilet paper holders do you offer?
We offer wall-mounted (drill), adhesive (no-drill), and freestanding holders. Materials: stainless steel, chrome, brass, plastic.

8. How do I care for my bath towels?

• Wash before first use to improve absorbency.

• Machine wash warm with like colors; mild detergent.

• Avoid bleach and fabric softener (coats fibers, reduces absorbency).

• Tumble dry low; remove promptly.

9. How do I install a wall-mounted bathroom cabinet?

• Locate studs using a stud finder.

• Use a level to mark placement.

• Drill pilot holes and secure with appropriate anchors/screws.

• Ensure cabinet is level before tightening.

• For cabinets over 27 inches tall, anchor to wall using anti-tip device (provided).

10. How do I install an adhesive toilet paper holder?

• Clean surface thoroughly with rubbing alcohol.

• Allow to dry completely.

• Remove adhesive backing and press firmly for 30 seconds.

• Wait 24 hours before hanging toilet paper.

11. What safety standards do your products meet?

12. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and financing options (Affirm/Klarna).